Returns/Refunds/Shipping Policy
100% Money Back Guarantee
Here at Stevia Select we take pride in our premium stevia products. We offer ONLY the best in quality, flavor, and customer service! Whether your searching for delicious stevia powder or a natural sugar-free water flavoring for your plain water, we trust each item will exceed your expectations. Stevia Select is so confident our premium stevia that we dare to bring you the most extensive guarantee possible.
Our family understands how difficult it can be to find a stevia brand that suits your palette. This is why we created our 100% satisfaction guarantee. Our desire is to take all the risk out of buying a new product. If you’re not happy, neither are we! So go ahead and be adventurous in trying something new!
Return Policy :
Stevia Select wants you to be beyond satisfied with your experience with us so we have made returning or exchanging products easy. You can purchase with confidence knowing you are backed by our 30 day money back guarantee.
Simply return the empty and unused portion of your Stevia Select product order within 30 days of receiving your items for a full refund of the product price.
How to get a refund or initiate an exchange :
1. Contact our support team at info@steviaselect.com and let them know you will be shipping the item back (buyer is responsible for return shipping fees).
2. Send your unused product to our return address of: Stevia Select, E. Valley Parkway, #140, Escondido, CA.92027
If you received a damaged product, email us an image of the item and we will refund your money or send a replacement.
If you found the product unsatisfactory, we are sorry that it didn’t meet your expectations. Sometimes issues like this can be resolved with tips on the best way to use the product. This is why we ask you to email us with details of what you received, how you used it, and amounts used. If you still want to receive a refund, you will ship item back to Stevia Select. As soon as item is received back in our warehouse, you will receive a full refund or a replacement sent out of same/lesser value (this decision is based on customers’ wishes as communicated during initial conversation).
All charges are fully refundable (less shipping and handling fees).Any rewards earned to your "My Rewards" account, will be deducted accordingly from said account.
Shipping Policy
Free shipping for all orders over $35.00
Flat rate shipping of $4.99 for orders under $34.99
4-5 Business Day Shipping and Handling Time.
Orders are processed once credit card authorization and verification have been obtained. Thereafter, orders typically arrive in 4-5 business days (Monday - Friday, not including holidays).
Shipping International
At this time we are unable to ship internationally. We only ship within the USA.
Our ultimate goal is to provide the highest quality, best tasting stevia products AND an equally stellar customer experience.
PLEASE contact us if you have any problems, disputes, or issues. Your satisfaction is our main priority and we want you to have a positive experience shopping with Stevia Select. We appreciate your business and thank you for choosing Stevia Select!
